Technical Support & Inventory Operations Specialist

Xplor Technologies

Draper, Utah, United States
Base: $21.00ph; bonus: discretionary bonus possibl...
On-site
2+ years technical support experience
Windows operating system device management
Epson thermal printer configuration
Xplor Technologies is seeking a Technical Support & Inventory Operations Specialist for an on-site position in Draper, Utah. The role involves managing warehouse inventory, fulfilling orders, and providing technical support for hardware associated with their SaaS platform

Job Summary

  • This hybrid role combines warehouse inventory control with technical troubleshooting for customers using the company's SaaS platform.
  • The ideal candidate will manage hardware logistics including receiving, configuring, and shipping equipment while providing direct customer support.
  • Xplor offers benefits including paid parental leave, volunteer days, learning resources, and a commitment to diversity and inclusion.

Matching Summary

Match Score: 85

Xplor Technologies is seeking a Technical Support & Inventory Operations Specialist for an on-site position in Draper, Utah. The role involves managing warehouse inventory, fulfilling orders, and providing technical support for hardware associated with their SaaS platform.

Salary

Base: $21.00/hour; Bonus: Discretionary bonus possible; Benefits: Paid parental leave, volunteer days, mental health support

Skills & Requirements

Must-have

  • 2+ years technical support experience
  • Windows operating system device management
  • Epson thermal printer configuration
  • Inventory tracking and warehouse operations
  • Hardware shipping and fulfillment

Nice-to-have

  • POS hardware support experience
  • SaaS company background
  • Shipping platform familiarity
  • Ticketing system usage
  • Customer-first mindset

Key Requirements

  • 2+ years in technical or IT support roles
  • Experience with Windows OS and peripheral devices
  • Familiarity with thermal printer drivers and networking
  • Legal authorization to work in the United States

Work Rights

Must be legally authorized to work in the US

Tailored Resume

Cover Letter