Complaint & Incident Senior Associate

SS&C Technologies

Basildon, England, United Kingdom
Hybrid
Strong analytical skills
Regulatory knowledge
Customer-focused approach
SS&C is a leading financial services and healthcare technology company

Job Summary

  • SS&C is a leading financial services and healthcare technology company.
  • The role involves investigating and resolving complaints in line with regulatory standards.
  • SS&C values diversity and encourages applications from all backgrounds.

Matching Summary

SS&C is a leading financial services and healthcare technology company.

Skills & Requirements

Must-have

  • Strong analytical skills
  • Regulatory knowledge
  • Customer-focused approach

Nice-to-have

  • Empathy in customer interactions
  • Curiosity for continuous improvement
  • Strong stakeholder engagement

Key Requirements

  • Experience in financial services
  • Knowledge of FCA DISP and Consumer Duty
  • Excellent verbal and written communication

Work Rights

Not specified

Tailored Resume

Cover Letter