Sales & Customer Support Executive

Wolters Kluwer

Hybrid
2-4 years customer service or sales support experience
Strong organizational capability and attention to detail
Proficiency in microsoft office and salesforce crm
This role supports growth, retention, and customer satisfaction across the Academic, Medical, and Aged Care sectors

Job Summary

  • This role supports growth, retention, and customer satisfaction across the Academic, Medical, and Aged Care sectors.
  • Candidates will manage Tier 3 accounts end-to-end, including territory planning, renewals, and order processing.
  • The company offers a hybrid working environment with flexible arrangements and opportunities to develop toward Account Management roles.

Matching Summary

This role supports growth, retention, and customer satisfaction across the Academic, Medical, and Aged Care sectors.

Skills & Requirements

Must-have

  • 2-4 years customer service or sales support experience
  • Strong organizational capability and attention to detail
  • Proficiency in Microsoft Office and Salesforce CRM

Nice-to-have

  • Experience in subscription-based SaaS environments
  • Confidence presenting software solutions virtually
  • Ability to work collaboratively and independently

Key Requirements

  • 2-4 years experience in customer service or sales support
  • Sound understanding of sales cycle and pipeline management
  • High attention to detail in managing contracts and orders

Work Rights

Not specified

Tailored Resume

Cover Letter