Base: $105,230 - $178,890; bonus/equity: not speci...
On-site
Telecommunications and contact center architecture
Voice, sms, chat, and ai
Voip, ucaas, ccaas
Magellan Health is seeking a Lead IT Telecom Architect to design and optimize complex telecommunications and contact center architectures. The role emphasizes collaboration with stakeholders, technology evaluation, and ensuring compliance with industry standards
Job Summary
Design, build, and optimize complex Telecommunications and Contact Center architecture to meet business goals, ensuring scalability, security, and performance.
Develop overall telecommunications and Contact Center architecture, blueprints, and future roadmaps for Voice, SMS, Chat, and AI.
Work with management, engineering, and vendors to align solutions with goals and continuously improve efficiency and reliability.
Matching Summary
Match Score: 85
Magellan Health is seeking a Lead IT Telecom Architect to design and optimize complex telecommunications and contact center architectures. The role emphasizes collaboration with stakeholders, technology evaluation, and ensuring compliance with industry standards.