Northern Perth Branches – Customer Banking Specialist (ft And Pt)
CBA (Commonwealth Bank)
Whitford, Western Australia, Australia
Ability to ask the right questions
Passion for service excellence
Work in busy commercial retail environment
This role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million personal and small business customers
Job Summary
This role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million personal and small business customers.
You will build personal connections with customers, assist them with digital banking options, and perform financial health checks to identify their needs.
The position involves processing applications for personal loans and credit cards while proactively engaging customers through calls and community events.
Matching Summary
This role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million personal and small business customers.
Skills & Requirements
Must-have
Ability to ask the right questions
Passion for service excellence
Work in busy commercial retail environment
Integrity and customer-centric approach
Comfort working independently
Nice-to-have
Genuine passion for doing the right thing
Holistic solutions provider
Community event participation
Team safety and wellbeing focus
Proactive customer relationship building
Key Requirements
Availability for predetermined rosters
Full-time or part-time availability
Willingness to work across Northern Perth branches