Guest Service Representative

ASM Global -- Mayo Civic Center

Rochester, MN, US
Base: $13.50 - $16.50; bonus/equity: not specified...
Part-time, onsite
Ability to stand for long periods
Enforce facility policies and restrictions
Clear verbal communication in english
The Mayo Civic Center is seeking a part-time Guest Services Representative to enhance the guest experience through customer service and safety management. The role involves greeting guests, providing event information, and ensuring compliance with facility policies

Job Summary

  • The Guest Services Representative serves as a customer service professional dedicated to ensuring guests have a positive and memorable experience.
  • Responsibilities include greeting guests, enforcing facility policies, managing crowd flow, and responding to emergencies involving security or supervisors.
  • The role requires the ability to work flexible hours including weekends, holidays, and evenings while maintaining a safe environment.

Matching Summary

Match Score: 75

The Mayo Civic Center is seeking a part-time Guest Services Representative to enhance the guest experience through customer service and safety management. The role involves greeting guests, providing event information, and ensuring compliance with facility policies.

Salary

Base: $13.50 - $16.50; Bonus/Equity: Not specified; Benefits: Paid Sick Leave

Skills & Requirements

Must-have

  • Ability to stand for long periods
  • Enforce facility policies and restrictions
  • Clear verbal communication in English
  • Work flexible hours including weekends
  • Climb stairs in restricted lighting

Nice-to-have

  • Strong customer service mindset
  • Problem-solving abilities
  • Teamwork and professional initiative
  • Familiarity with fire safety procedures
  • Experience with two-way radio use

Key Requirements

  • High school diploma or GED preferred
  • Minimum one year customer service experience preferred
  • Basic computer skills (Microsoft Word, Outlook)

Work Rights

Not specified

Tailored Resume

Cover Letter