Technical Support Officer

Mercy Health

Werribee, Victoria, Australia
Onsite
1st and 2nd level technical support
Experience supporting end-user computing
Familiarity with it service management processes
As a Technical Support Officer, you’ll use your strong communication, troubleshooting and customer service skills to help achieve even more for all who need us

Job Summary

  • As a Technical Support Officer, you’ll use your strong communication, troubleshooting and customer service skills to help achieve even more for all who need us.
  • This position is responsible for providing reliable technical support to end users across Mercy Health.
  • Join us at Mercy Health, and help our teams deliver even greater outcomes.

Matching Summary

As a Technical Support Officer, you’ll use your strong communication, troubleshooting and customer service skills to help achieve even more for all who need us.

Skills & Requirements

Must-have

  • 1st and 2nd level technical support
  • experience supporting end-user computing
  • familiarity with IT service management processes

Nice-to-have

  • compassionate customer support
  • strong verbal and written communication
  • collaborative team environment

Key Requirements

  • tertiary qualification in Information Technology
  • current Police Record Check
  • valid driver’s licence from Victoria

Work Rights

Not specified

Tailored Resume

Cover Letter