Customer Success Manager

S&P Global Market Intelligence

Develop and execute proactive contact initiatives
Drive product adoption and usage growth
Educate clients on s&p capabilities
Your interactions with the client will reaffirm and strengthen the organization’s relationship with existing accounts and their decision to work with S&P Market Intelligence

Job Summary

  • Your interactions with the client will reaffirm and strengthen the organization’s relationship with existing accounts and their decision to work with S&P Market Intelligence.
  • We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services.
  • Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

Matching Summary

Your interactions with the client will reaffirm and strengthen the organization’s relationship with existing accounts and their decision to work with S&P Market Intelligence.

Skills & Requirements

Must-have

  • Develop and execute proactive contact initiatives
  • Drive product adoption and usage growth
  • Educate clients on S&P capabilities
  • Monitor product usage and develop account profiles
  • Gather client feedback for product enhancements
  • Leverage internal sales tools (CRM, Cadence)

Nice-to-have

  • Positive, proactive attitude
  • Ability to work well in teams
  • Goal and action oriented
  • Organize, multi-task and prioritize

Key Requirements

  • Bachelor's degree required
  • Strong MS Office skills
  • 1-3 years work experience preferred
  • 2 years experience in financial services or sales/account management preferred

Work Rights

Not specified

Tailored Resume

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