Job Summary

• The Area Installation Specialist (AIS) is responsible for assisting with the customer experience throughout the install job life cycle, including performing technical measures and assessing pre-existing conditions.
• The AIS will conduct Job Site Inspections (JSIs) to review quality of work, conduct service provider badging checks, and meet with customers to ensure the install experience is consistent with THD standards.
• Responsibilities will further include resolving customer complaints, making decisions needed to prevent cycle-time delays, working with service providers to resolve issues, and approving or escalating project changes prior to moving forward.

Matching Summary

Salary

$21 - $25

Skills & Requirements

Key Requirements

• Must be eighteen years of age or older
• Must be legally permitted to work in the United States
• Bachelor's degree program or equivalent
• Construction/home improvement industry experience preferred
• Prior experience managing residential home improvement install projects preferred

Work Rights