Customer Success Manager - Informatica

Salesforce UK

London, United Kingdom
Hybrid
Public sector customer management
Informatica technology adoption
Executive-level communication skills
This role focuses on managing onboarding and driving accelerated value for Public Sector customers using Informatica technologies

Job Summary

  • This role focuses on managing onboarding and driving accelerated value for Public Sector customers using Informatica technologies.
  • The successful candidate will serve as a trusted advisor, developing shared outcome-based success plans to track adoption metrics.
  • Join Salesforce's team to leverage Agentforce and drive meaningful change through data while supporting complex business challenges.

Matching Summary

This role focuses on managing onboarding and driving accelerated value for Public Sector customers using Informatica technologies.

Skills & Requirements

Must-have

  • Public Sector customer management
  • Informatica technology adoption
  • Executive-level communication skills
  • Data management domain knowledge
  • SaaS software experience

Nice-to-have

  • Trusted advisor relationship building
  • Cross-functional resource marshaling
  • Agentic AI innovation mindset
  • Reference customer development
  • Conflict mediation abilities

Key Requirements

  • Minimum 5+ years of relevant professional experience
  • Experience with large accounts at senior IT and business levels
  • BA/BS degree or equivalent combination of education and experience

Work Rights

Not specified

Tailored Resume

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