Director Of Consumer Online Business

TrendMicro

Tokyo, Japan
E-commerce domain experience
B2c product upsell and cross-sell
Online channel operations
TrendMicro is a global leader in cybersecurity protecting over 500,000 corporate and individual customers with a vision to securely exchange digital information worldwide

Job Summary

  • TrendMicro is a global leader in cybersecurity protecting over 500,000 corporate and individual customers with a vision to securely exchange digital information worldwide.
  • This strategic Director role leads the largest Japanese B2C online market segment, driving mid-to-long-term business strategy, KPI achievement, and organizational management.
  • The company values customer focus, change, collaboration, innovation, and trustworthiness, fostering an environment where employees can work authentically and contribute to society.

Matching Summary

TrendMicro is a global leader in cybersecurity protecting over 500,000 corporate and individual customers with a vision to securely exchange digital information worldwide.

Skills & Requirements

Must-have

  • E-commerce domain experience
  • B2C product upsell and cross-sell
  • Online channel operations
  • Strategic business leadership
  • Team management at department level
  • Intermediate English communication

Nice-to-have

  • CRM and marketing automation tools
  • Data analysis with Excel and BI tools
  • Tech-touch sales and marketing experience
  • Retail channel knowledge
  • Customer-centric corporate culture

Key Requirements

  • 7+ years in B2C product and online sales
  • Experience leading business, product, or organization
  • Management of multiple teams or department-level team
  • Intermediate or higher English proficiency

Work Rights

Not specified

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