Senior Customer Journey Expert- Upsell

ING

Bruxelles, Belgium
Hybrid
Strong analytical mindset
Customer journey management experience
Ability to work in fast-paced environments
The role focuses on growing revenue from existing customers through upsell opportunities

Job Summary

  • The role focuses on growing revenue from existing customers through upsell opportunities.
  • You will collaborate with cross-functional teams to enhance customer experiences.
  • ING offers a hybrid work environment with opportunities for personal and professional growth.

Matching Summary

The role focuses on growing revenue from existing customers through upsell opportunities.

Skills & Requirements

Must-have

  • Strong analytical mindset
  • Customer journey management experience
  • Ability to work in fast-paced environments

Nice-to-have

  • Experience in banking or fintech
  • Familiarity with CRM tools
  • Experience in agile teams

Key Requirements

  • Experience in lifecycle marketing
  • Strong understanding of customer experience design
  • Comfort with running experiments

Work Rights

Not specified

Tailored Resume

Cover Letter