Not specified; not specified; comprehensive benefi...
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Deep understanding of policy issuance processes
Knowledge of quality methodologies in insurance
Strong regulatory compliance and risk management
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The American International Group, Inc. (AIG) is seeking a Qualitative Head Team member in Mexico City, tasked with ensuring the accuracy and compliance of policies and documentation in the insurance sector. The ideal candidate will possess strong quality assurance skills, regulatory knowledge, and a commitment to continuous improvement.
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Job Summary
The role ensures the accuracy, completeness, and regulatory compliance of policies and endorsements prior to release to prevent operational risks.
Candidates must possess a deep understanding of underwriting instructions, wordings, and how errors impact risk, compliance, and customer experience.
AIG offers a comprehensive Total Rewards Program including health care, savings, financial protection, and professional development opportunities like tuition reimbursement.
Matching Summary
Match Score: 75
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The American International Group, Inc. (AIG) is seeking a Qualitative Head Team member in Mexico City, tasked with ensuring the accuracy and compliance of policies and documentation in the insurance sector. The ideal candidate will possess strong quality assurance skills, regulatory knowledge, and a commitment to continuous improvement.
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Salary
Not specified; Not specified; Comprehensive benefits package including health care and tuition reimbursement
Skills & Requirements
Must-have
Deep understanding of policy issuance processes
Knowledge of quality methodologies in insurance
Strong regulatory compliance and risk management
Experience with SLAs, KPIs, and governance
Ability to drive process improvement and automation
Nice-to-have
Influence without authority skills
Continuous improvement mindset
Cross-functional leadership capabilities
Structured execution and discipline
Data-driven decision making abilities
Key Requirements
Functional competency in policy issuance quality control
Expertise in translating regulatory requirements into operational controls
Proficiency in managing quality and service-related KPIs
Ability to collaborate with operations, IT, and BPOs for automation