The Sr IT Service Delivery Engineer will ensure reliable technology operations at Costa Rica manufacturing sites, managing infrastructure and application support services
Job Summary
The Sr IT Service Delivery Engineer will ensure reliable technology operations at Costa Rica manufacturing sites, managing infrastructure and application support services.
This role partners closely with business units to maintain technology ecosystem stability and lead projects using Agile methodologies.
Johnson & Johnson provides an inclusive work environment that respects diversity and fosters innovation to improve healthcare solutions.
Matching Summary
The Sr IT Service Delivery Engineer will ensure reliable technology operations at Costa Rica manufacturing sites, managing infrastructure and application support services.
Skills & Requirements
Must-have
IT infrastructure delivery and support
Application development lifecycle management
Operational technology reliability and stability
Incident and SLA management
Agile methodology for project implementation
Business unit technology ownership
Nice-to-have
Lean and Six Sigma process knowledge
Experience with remote teams
Strong communication and negotiation skills
Knowledge of digital, data and analytics trends
Experience in healthcare compliance and regulations
Ability to influence across multiple organizations
Key Requirements
Bachelor’s Degree in Computer Science or similar
4-6 years of relevant experience
4+ years experience in manufacturing or Make areas preferred
Knowledge of pharmaceutical and medical devices industry preferred