Triple Zero Victoria provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES
Job Summary
Triple Zero Victoria provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.
Emergency Communications Officers receive and process all emergency and non-emergency triple zero calls from the public and other emergency service agencies.
You will be rewarded with a competitive salary and other benefits including fully paid training from day one, with a Certificate III in Public Safety (Emergency Communications Centre Operations) being awarded upon after consolidation.
Matching Summary
Triple Zero Victoria provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.
Skills & Requirements
Must-have
receive and process emergency calls
multi-tasking with high attention to detail
use multiple software systems under pressure
communicate effectively by listening
maintain calm in stressful situations
Nice-to-have
showing empathy and adapting style
professional conduct and support for others
learn quickly and embrace feedback
meaningful and inspiring work
Key Requirements
Australian or New Zealand Citizen or Permanent Resident
Evidence of Australian working rights
National Police Check clearance
Work Rights
Australian or New Zealand Citizen or Permanent Resident