Unisys UK is seeking an IT Service Technician for on-site support in Wassertrüdingen, Germany, with responsibilities including hardware repairs, software installations, and user training. The ideal candidate should possess strong technical skills in desktop and notebook hardware, MS operating systems, and have experience in on-site service
Job Summary
Provide sole responsibility for Desk Side Support at customer sites in Wassertrüdingen and Bopfingen, including hardware repairs.
Install, service, and network standard client environments, as well as non-standard hardware and software products.
Offer user support, training, and assistance with mobile devices, while documenting projects and managing service orders.
Matching Summary
Match Score: 85
Unisys UK is seeking an IT Service Technician for on-site support in Wassertrüdingen, Germany, with responsibilities including hardware repairs, software installations, and user training. The ideal candidate should possess strong technical skills in desktop and notebook hardware, MS operating systems, and have experience in on-site service.
Salary
Base: €47,500 - €53,000; Bonus/Equity: Company Bonus; Benefits: Not specified
Skills & Requirements
Must-have
Desk Side Support
Hardware repair (Lenovo)
Client environment installation
IMAC Support
User training and support
iPhone/iPad/Windows Phone support
Active Directory
Ticket system administration (SNOW)
Service parameter adherence
Nice-to-have
NAS device knowledge
Lenovo certifications
Resilience and friendliness
Team player
Well-groomed and confident appearance
Key Requirements
Completed IT vocational training (e.g., Fachinformatiker)
Good hardware knowledge (desktop, notebook, peripherals)
Good MS operating systems (WIN10/11) and MS Office 365 knowledge