Base: $17.86 - $23.22; bonus/equity: not specified...
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Professional etiquette and communication
Resolving patient needs
Computer literacy
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Intermountain Health is seeking a Patient Service Representative for their Urgent Care Clinic in West Valley City, Utah. The role involves providing exceptional customer service to patients, managing their intake and care-related needs, and ensuring accurate documentation of all interactions.
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Job Summary
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.
This role ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, including greeting, checking-in/out, and verifying information.
We provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness.
Matching Summary
Match Score: 75
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Intermountain Health is seeking a Patient Service Representative for their Urgent Care Clinic in West Valley City, Utah. The role involves providing exceptional customer service to patients, managing their intake and care-related needs, and ensuring accurate documentation of all interactions.
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Salary
Base: $17.86 - $23.22; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
Professional etiquette and communication
Resolving patient needs
Computer literacy
Time management
Cash management
Nice-to-have
Collaboration / Teamwork
Confidentiality
Customer service
Critical thinking/situational awareness
Key Requirements
Six months of customer service experience
Basic computer skills
Professional manner and strong interpersonal skills
Ability to work collaboratively
Ability to protect patient privacy and confidentiality