(usa) Senior Manager, Operations - On-trip Strategy & Operations

Walmart

Bentonville, AR, United States of America
Base: $90,000.00 - $180,000.00; bonus/equity: annu...
Driver experience strategy
On-trip operations execution
Cross-functional initiative leadership
The Driver Experience team focuses on enhancing the engagement of gig contractors through the Spark Driver App

Job Summary

  • The Driver Experience team focuses on enhancing the engagement of gig contractors through the Spark Driver App.
  • This role owns the end-to-end on-trip experience, driving improvements in efficiency, quality, and driver satisfaction.
  • Walmart offers competitive pay, performance-based bonuses, and a comprehensive benefits package including health, financial, and paid time off benefits.

Matching Summary

The Driver Experience team focuses on enhancing the engagement of gig contractors through the Spark Driver App.

Salary

Base: $90,000.00 - $180,000.00; Bonus/Equity: Annual or quarterly performance bonuses; Benefits: Health, financial, paid time off, education benefits

Skills & Requirements

Must-have

  • Driver Experience Strategy
  • On-trip Operations Execution
  • Cross-functional Initiative Leadership
  • Data-driven Decision Making
  • Process Improvement

Nice-to-have

  • Gig driver industry experience
  • Last mile delivery expertise
  • Fast-paced environment adaptability

Key Requirements

  • Bachelor's degree and 6+ years experience
  • End-to-end project management skills
  • Team management and development experience
  • Strong analytical skills
  • Experience with Product, Technology, Operations teams
  • Business case development and stakeholder influence
  • Bachelor's degree in Business Administration, Engineering, Operations, or related field and 3 years experience OR 5 years experience
  • 1 year supervisory experience

Work Rights

Not specified

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