Head Concierge

Jones Lang Lasalle Ip Inc

Sydney, NSW, Australia
On-site
Delivery of excellent customer service
Presentation of the property
Customer events and engagement
In this role, you will be responsible for the delivery of excellent customer service, and assisting with the overall presentation of the property which have direct impact on our Tenant Partners, their guests and visitors

Job Summary

  • In this role, you will be responsible for the delivery of excellent customer service, and assisting with the overall presentation of the property which have direct impact on our Tenant Partners, their guests and visitors.
  • Assist and support the Concierge team to ensure they deliver the very best service at all times, and assist the building management team accordingly.
  • JLL is committed to equal opportunity and building an inclusive workplace.

Matching Summary

In this role, you will be responsible for the delivery of excellent customer service, and assisting with the overall presentation of the property which have direct impact on our Tenant Partners, their guests and visitors.

Skills & Requirements

Must-have

  • delivery of excellent customer service
  • presentation of the property
  • customer events and engagement
  • customer service training
  • premium grade building standards

Nice-to-have

  • self-starter
  • goal oriented
  • building client relationships
  • hands-on approach
  • collaborate with multiple stakeholders

Key Requirements

  • rotating roster between 7:00am – 7:30pm, Monday – Friday
  • excellent communication skills
  • strong customer service focus
  • juggle multiple tasks in a dynamic workplace
  • meeting all performance targets

Work Rights

Not specified

Tailored Resume

Cover Letter