Order Management Representative

Air Products

Vilvoorde, Belgium
Order processing via email and phone
Sap data entry
Complaint and dispute registration
In this role you play a key position within our supply chain

Job Summary

  • In this role you play a key position within our supply chain.
  • You are responsible for processing customer orders, following up on complaints and proactively informing customers.
  • You will work at a stable employer with a positive reputation, committed to sustainability and innovation.

Matching Summary

In this role you play a key position within our supply chain.

Skills & Requirements

Must-have

  • Order processing via email and phone
  • SAP data entry
  • Complaint and dispute registration
  • Customer communication on availability
  • Coordination with production and transport

Nice-to-have

  • International environment
  • Customer satisfaction focus
  • Collaboration with internal teams

Key Requirements

  • Proven experience in Order Management / Customer Service
  • Fluent Dutch and French
  • Good knowledge of Microsoft Office
  • Accuracy, stress resistance, and customer focus

Work Rights

Not specified

Tailored Resume

Cover Letter