The primary purpose of this position is to attend to and greet visitors while answering telephones in the Concierge/Administrative area
Job Summary
The primary purpose of this position is to attend to and greet visitors while answering telephones in the Concierge/Administrative area.
This role involves maintaining confidentiality of all resident care information and reporting any suspected violations of protected health information.
Duties include managing billing statements, preparing bank deposits, handling petty cash, and assisting with resident move-in processes.
Matching Summary
The primary purpose of this position is to attend to and greet visitors while answering telephones in the Concierge/Administrative area.
Skills & Requirements
Must-have
High school diploma or GED required
Microsoft Suite proficiency required
Multi-line phone system experience
Confidentiality of protected health information
Billing and payment process handling
Nice-to-have
Previous administrative or concierge experience preferred
Friendly and positive demeanor with visitors
Ability to handle bad debt collection activities
Experience with resident trust management
Key Requirements
High school diploma or GED
Basic knowledge of Microsoft Suite products
Clerical functions and multi-line phone system skills