Stripe is seeking a Collections Program Manager to enhance its collections operations while ensuring a positive user experience. The ideal candidate will possess strong program management skills with a focus on operational design and analytics, and will work closely with cross-functional teams to drive improvements
Job Summary
As a Collections Program Manager, you will own and evolve the programs that drive our collections operations—while staying close to the work itself.
Your work will span program strategy, hands-on casework, cross-functional collaboration, and operational scaling to improve key objectives such as recovery rates, customer experience and compliance.
We're looking for someone who is equally comfortable in the details of a complex case and in the strategic design of programs that serve thousands of customers.
Matching Summary
Match Score: 85
Stripe is seeking a Collections Program Manager to enhance its collections operations while ensuring a positive user experience. The ideal candidate will possess strong program management skills with a focus on operational design and analytics, and will work closely with cross-functional teams to drive improvements.