Manager, Technical Support Engineering – Workday Platform
Workday
Not specified; not specified; not specified
Fully remote
Workday prism analytics expertise
People analytics domain knowledge
Sql and python programming skills
Workday is seeking a Manager of Technical Support Engineering for its Analytics Platform. This fully remote position entails leading a global team to deliver exceptional support, fostering a collaborative culture, and driving technical excellence
Job Summary
This role leads a high-performing global team of analytics support engineers to deliver world-class support for Workday customers.
The position requires deep technical investigation into analytics performance, query optimization, and system health diagnostics across distributed environments.
Workday offers a flexible work approach requiring at least 50% time in-office or with customers while fostering a culture of integrity and shared enthusiasm.
Matching Summary
Match Score: 85
Workday is seeking a Manager of Technical Support Engineering for its Analytics Platform. This fully remote position entails leading a global team to deliver exceptional support, fostering a collaborative culture, and driving technical excellence.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Workday Prism Analytics expertise
People Analytics domain knowledge
SQL and Python programming skills
Distributed systems troubleshooting
24x7 on-call rotation management
Root cause analysis and post-mortems
Nice-to-have
Jupyter Notebooks for reproducible analysis
Inclusive collaborative culture building
Strategic customer success partnership
Bold ideas and sun-drenched optimism
Experience with BI reporting platforms
Key Requirements
Bachelor's degree in Computer Science or related field
6+ years experience in technical support or analytics