Passenger Service Agent

Alliance Boots Holdings 1 Ltd

Richmond, Canada
Customer service
Safety and security procedures
Handle customer interactions
As a Passenger Service Agent, you will ensure traveling customers are kept well-informed and are in the right place at the right time, following safety, security, and airline-specific procedures

Job Summary

  • As a Passenger Service Agent, you will ensure traveling customers are kept well-informed and are in the right place at the right time, following safety, security, and airline-specific procedures.
  • Responsibilities include handling customer interactions, managing reservations and ticketing, processing baggage claims, and answering flight-related inquiries.
  • AGI offers a comprehensive benefit package including paid vacation, medical/dental/vision, company-matched 401(k), and free on-the-job training.

Matching Summary

As a Passenger Service Agent, you will ensure traveling customers are kept well-informed and are in the right place at the right time, following safety, security, and airline-specific procedures.

Skills & Requirements

Must-have

  • customer service
  • safety and security procedures
  • handle customer interactions
  • flight schedule inquiries
  • baggage handling
  • dangerous goods procedures

Nice-to-have

  • friendly and outgoing
  • outstanding customer service focus
  • energy and enthusiasm
  • respect for team
  • highest regard for safety

Key Requirements

  • High school diploma or equivalent
  • Authorization to work in Canada
  • Complete SIDA training

Work Rights

Authorization to work in Canada

Tailored Resume

Cover Letter