Lithia & Driveway is seeking a Customer Cares Representative in Medford, OR, to enhance customer experiences by bridging communication between customers and dealerships. The role requires strong organizational and communication skills, along with experience in a customer-facing environment, offering competitive pay and comprehensive benefits
Job Summary
This role serves as the key liaison between customers and dealership teams to resolve concerns efficiently.
Employees will track, trend, and document customer concerns using Salesforce to identify patterns for improvement.
The company offers a comprehensive benefits package including medical, dental, vision, and a 401(k) retirement plan.
Matching Summary
Match Score: 85
Lithia & Driveway is seeking a Customer Cares Representative in Medford, OR, to enhance customer experiences by bridging communication between customers and dealerships. The role requires strong organizational and communication skills, along with experience in a customer-facing environment, offering competitive pay and comprehensive benefits.