Host/hostess (part Time)

Bigsurlodge

Naples, FL, United States
Base: 21.00 usd hourly; bonus/equity: not specifie...
On-site
Friendly greeting and farewell
Answering telephone and directing calls
Making reservations and answering questions
Big Sur Lodge is seeking a part-time Host/Hostess in Naples, FL, responsible for greeting guests, managing reservations, and ensuring customer satisfaction. The ideal candidate will have strong customer service skills and the ability to thrive in a fast-paced environment

Job Summary

  • The Host is responsible for making reservations and greeting guests when they arrive at the unit.
  • Greet customers in a positive and welcoming manner and resolve customer issues, ensuring customer satisfaction.
  • Be familiar with all unit services/features and local attractions/activities to respond to customers’ questions accurately.

Matching Summary

Match Score: 85

Big Sur Lodge is seeking a part-time Host/Hostess in Naples, FL, responsible for greeting guests, managing reservations, and ensuring customer satisfaction. The ideal candidate will have strong customer service skills and the ability to thrive in a fast-paced environment.

Salary

Base: 21.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Friendly greeting and farewell
  • Answering telephone and directing calls
  • Making reservations and answering questions
  • Escorting customers to tables
  • Resolving customer issues
  • Cleaning and organizing lobby area

Nice-to-have

  • Anticipating customer needs
  • Familiarity with local attractions

Key Requirements

  • Partial High School education
  • Strong customer service abilities
  • Ability to recognize and communicate problems
  • Ability to remain organized and multi-task

Work Rights

Not specified

Tailored Resume

Cover Letter