Case Manager In Training

305

Melbourne, Victoria, Australia
Not specified; salary reviews mentioned as pyrt of...
Fully remote
Experience in fast-paced high-pressure environment
Strong pc skills with ability to learn new systems
Excellent communication and stakeholder engagement skills
The role involves managing a portfolio of workers compensation claims while supporting injured workers through their return-to-work journey

Job Summary

  • The role involves managing a portfolio of workers compensation claims while supporting injured workers through their return-to-work journey.
  • EML fosters a learning culture that invests in employee development and offers flexibility to work from home up to 3 days per week after training.
  • Employees receive comprehensive benefits including a corporate wellbeing program, discounted health insurance, gym membership, and access to an Employee Assistance Program.

Matching Summary

The role involves managing a portfolio of workers compensation claims while supporting injured workers through their return-to-work journey.

Salary

Not specified; Salary reviews mentioned as part of annual incentive scheme

Skills & Requirements

Must-have

  • Experience in fast-paced high-pressure environment
  • Strong PC skills with ability to learn new systems
  • Excellent communication and stakeholder engagement skills

Nice-to-have

  • Empathetic and resilient approach to sensitive situations
  • Solutions-focused mindset for complex challenges
  • High attention to detail and strong organizational skills

Key Requirements

  • Previous experience in customer service, medical reception, or call centre
  • Ability to manage caseload within legislation and compliance guidelines

Work Rights

Not specified

Tailored Resume

Cover Letter