Job Summary

• This role serves as a trusted advisor and named resource for customers purchasing the Signature Success Plan to maximize their Salesforce investment.
• The Customer Success Manager is accountable for orchestrating all Signature deliverables, managing renewals, and acting as the single point of accountability for customer outcomes.
• Candidates must possess deep technical knowledge of the Salesforce platform to proactively set customers up for success during critical peak events.

Matching Summary

Salary

Base: $133,400 to $223,700; Bonus/Equity: Eligible for incentive compensation and equity; Benefits: Comprehensive company benefits available

Skills & Requirements

Key Requirements

• Minimum of 8 years work experience
• Technical Customer Success or SaaS platform use
• Project leadership or Technology Consulting background
• Salesforce product certifications (preferred)
• Enterprise-level customer experience

Work Rights