Support Process Program Manager

Stripe

Mexico City, Mexico
Not specified; not specified; not specified
On-site
4-7 years operations experience
Full professional english proficiency
End-to-end program management skills
Stripe is a financial infrastructure platform aiming to increase the GDP of the internet by enabling businesses to accept payments and grow revenue

Job Summary

  • Stripe is a financial infrastructure platform aiming to increase the GDP of the internet by enabling businesses to accept payments and grow revenue.
  • The Support Process team owns the strategy for core 'run the business' programs including Launch Readiness, Quality, and Knowledge Management.
  • This role requires owning a portfolio of process improvement projects that deliver measurable impact to support metrics while minimizing risks.

Matching Summary

Stripe is a financial infrastructure platform aiming to increase the GDP of the internet by enabling businesses to accept payments and grow revenue.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 4-7 years operations experience
  • Full professional English proficiency
  • End-to-end program management skills
  • Cross-functional stakeholder management
  • Data-driven decision making capabilities
  • AI technology application and leverage

Nice-to-have

  • Customer-facing role experience
  • Fintech or payments industry background
  • Experience with Jira and Salesforce tools
  • SQL and data visualization platform knowledge
  • Quality Assurance and Launch Readiness expertise

Key Requirements

  • 4-7 years in Operations or Program Management
  • Full professional proficiency in English
  • Proven track record managing end-to-end programs

Work Rights

Not specified

Tailored Resume

Cover Letter