Senior Quality Manager

TaskUs

Not specified; not specified; competitive industry...
Six sigma or lean certification
Copc or pmp certification
Bpo background required
The role involves owning the deployment of quality strategy and ensuring all processes align with the TaskUs Quality model

Job Summary

  • The role involves owning the deployment of quality strategy and ensuring all processes align with the TaskUs Quality model.
  • Candidates must liaise with Business Intelligence teams to build automated reports and drive improvement initiatives based on root cause analysis.
  • TaskUs offers a People First culture with competitive salaries, comprehensive benefits, and opportunities for internal professional growth.

Matching Summary

The role involves owning the deployment of quality strategy and ensuring all processes align with the TaskUs Quality model.

Salary

Not specified; Not specified; Competitive industry salaries and comprehensive benefits packages

Skills & Requirements

Must-have

  • Six Sigma or Lean certification
  • COPC or PMP certification
  • BPO background required
  • Excel PivotTable and statistical functions
  • 5+ years management experience
  • Structured problem-solving techniques

Nice-to-have

  • Experience managing transition projects
  • High B2 or C1 English fluency
  • Cross-functional collaboration skills
  • Conflict management abilities
  • Internal mobility culture appreciation

Key Requirements

  • Industry-recognized quality certifications (Six Sigma, Lean, COPC, PMP)
  • Minimum 5 years of demonstrated management ability
  • Strong practical experience with Excel and data analysis tools
  • Required BPO industry background
  • English fluency no less than high B2 level

Work Rights

Not specified

Tailored Resume

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