The Team Leader is responsible for the day-to-day leadership, performance management, and delivery execution of assigned KYC or Transaction Monitoring teams
Job Summary
The Team Leader is responsible for the day-to-day leadership, performance management, and delivery execution of assigned KYC or Transaction Monitoring teams.
This role ensures analysts and quality control staff operate efficiently, consistently, and in line with agreed service levels, quality benchmarks, and risk standards.
The Team Leader acts as the first-line escalation point for delivery issues and operational risks, providing status updates, metrics, and insights to Operations Managers.
Matching Summary
The Team Leader is responsible for the day-to-day leadership, performance management, and delivery execution of assigned KYC or Transaction Monitoring teams.
Skills & Requirements
Must-have
day-to-day leadership
performance management
delivery execution
KYC or Transaction Monitoring
workforce management
issue resolution
continuous performance improvement
Nice-to-have
foster accountability
engagement
high-performance team culture
audit readiness
Key Requirements
Bachelor’s degree or college graduate
5+ years of experience in financial crime operations
2 years of experience leading or supervising teams
Strong working knowledge of KYC or Transaction Monitoring