Complex Claims Specialist - 1st Party Property

Hiscox

Base: $100,000 - $120,000; bonus: based on persona...
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5+ years commercial property claims experience
Expertise in business income and building coverage
Experience handling entertainment claims
** Hiscox is seeking a Complex Claims Specialist for 1st Party Commercial Property to manage complex commercial property claims, particularly in the entertainment sector. The role requires strong technical claims expertise, excellent customer service skills, and the ability to mentor team members, all within a dynamic and values-driven company culture. **

Job Summary

  • The role involves managing the most serious and complex commercial property claims typically involving moderate to high exposure of $100k and above.
  • Hiscox USA offers a competitive salary range of $100-$120k along with comprehensive benefits including 4 weeks paid sabbatical after every 5 years of service.
  • Success in this position requires serving as an informal team leader who supports day-to-day operations and acts as the escalation point for broker concerns.

Matching Summary

Match Score: 75

** Hiscox is seeking a Complex Claims Specialist for 1st Party Commercial Property to manage complex commercial property claims, particularly in the entertainment sector. The role requires strong technical claims expertise, excellent customer service skills, and the ability to mentor team members, all within a dynamic and values-driven company culture. **

Salary

Base: $100,000 - $120,000; Bonus: Based on personal & company performance; Benefits: Comprehensive health, 401(k) match, 24 PTO days, paid sabbatical

Skills & Requirements

Must-have

  • 5+ years commercial property claims experience
  • Expertise in business income and building coverage
  • Experience handling Entertainment claims
  • Ability to manage litigated claims with legal counsel
  • Strong knowledge of BOP and Entertainment policies

Nice-to-have

  • Mentoring and coaching team members
  • Data-driven approach to performance metrics
  • Experience de-escalating difficult customer situations
  • Knowledge of Department of Insurance complaint responses

Key Requirements

  • 5+ years of commercial claims experience
  • Active insurance adjuster license or willingness to obtain
  • Hybrid work model requiring 2 days in office weekly

Work Rights

Not specified

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