Voc Specialist (government)

AT&T Global Public Sector

Mount Weather, Virginia, United States
Base: $50,000 – $61,500; bonus/equity: not specifi...
Fully remote
5 days per week office presence
Ts clearance eligibility required
H.323 tcp/ip sip protocol knowledge
This position supports the Federal Government in providing Operations and Maintenance (O&M) for contracted video teleconference operations

Job Summary

  • This position supports the Federal Government in providing Operations and Maintenance (O&M) for contracted video teleconference operations.
  • Candidates must be able to obtain a Top Secret (TS) clearance and demonstrate strong customer service skills with excellent phone presence.
  • The role offers competitive compensation between $50,000 and $61,500 along with comprehensive benefits including medical coverage and 401(k) plans.

Matching Summary

This position supports the Federal Government in providing Operations and Maintenance (O&M) for contracted video teleconference operations.

Salary

Base: $50,000 – $61,500; Bonus/Equity: Not specified; Benefits: Medical/Dental/Vision, 401(k), Tuition reimbursement, Paid Time Off

Skills & Requirements

Must-have

  • 5 days per week office presence
  • TS clearance eligibility required
  • H.323 TCP/IP SIP protocol knowledge
  • Polycom Cisco equipment troubleshooting
  • Tier 2 level technical support

Nice-to-have

  • Strong verbal and written communication skills
  • Customer service orientation
  • Polycom Cisco IT certifications
  • Active security clearance status
  • Willingness to work overtime or shifts

Key Requirements

  • Must be able to initially obtain Public Trust and follow-on TS clearance
  • Working level experience with Windows desktop software
  • Experience with Microsoft Applications such as Excel and Word

Work Rights

Must be able to obtain TS clearance

Tailored Resume

Cover Letter