Customer Service Representative

Procter & Gamble (P&G)

Kyiv, Ukraine
Order acquisition control
Sap order processing
Customer contract validation
Ensure proper order acquisition control and process received orders in SAP, including changes based on internal team inputs

Job Summary

  • Ensure proper order acquisition control and process received orders in SAP, including changes based on internal team inputs.
  • Manage price discrepancies, communicate effectively with customers and internal teams, and deal with stock unavailability issues.
  • Support P&G's goal to be the #1 Supplier by responding to customer needs and contributing to CSO KPI targets.

Matching Summary

Ensure proper order acquisition control and process received orders in SAP, including changes based on internal team inputs.

Skills & Requirements

Must-have

  • Order acquisition control
  • SAP order processing
  • Customer contract validation
  • Price discrepancy management
  • Effective customer communication
  • Stock unavailability issue resolution

Nice-to-have

  • Agility and work/life balance
  • Continuous coaching and mentorship
  • Passionate about work
  • Proactive problem-solving

Key Requirements

  • Proficient English and Ukrainian
  • Intermediate Microsoft Office Suite skills
  • Relevant Customer Service experience

Work Rights

Not specified

Tailored Resume

Cover Letter