Customer Service Representative

PLS

Brooklyn, NY, United States
Base: $17 - $18.50 usd; bonus/equity: not specifie...
On-site
Outstanding customer service
Educate customers on products
Cash handling
PLS is seeking a Customer Service Representative in Brooklyn, NY, to provide exceptional service and educate customers on financial products. The role requires prior customer service experience and strong communication skills, with a focus on compliance and maintaining quality standards

Job Summary

  • Customer Service Representatives are the primary point of contact with our customers and are accountable for delivering superior customer service.
  • Responsibilities include ensuring all transactions are completed in compliance with federal, state, and local regulations and maintaining a balanced cash drawer.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Customer Service Representative in Brooklyn, NY, to provide exceptional service and educate customers on financial products. The role requires prior customer service experience and strong communication skills, with a focus on compliance and maintaining quality standards.

Salary

Base: $17 - $18.50 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • outstanding customer service
  • educate customers on products
  • cash handling
  • point-of-sale system
  • English fluency required

Nice-to-have

  • English/Spanish bilingual
  • teamwork
  • integrity and trust
  • customer focus

Key Requirements

  • Previous customer service experience preferred
  • Ability to engage with customers
  • Strong verbal communication
  • Exceptional attention to detail
  • Able to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter