The Customer Service Agent is the central point of contact for patients and healthcare providers, ensuring high satisfaction by providing good and efficient service around our medical devices
Job Summary
The Customer Service Agent is the central point of contact for patients and healthcare providers, ensuring high satisfaction by providing good and efficient service around our medical devices.
Your tasks are diverse and focus on providing substantive service and ensuring correct administration, including handling technical malfunctions and remote data analysis.
We offer a temporary contract with the prospect of a permanent position, a versatile role with social relevance, good secondary benefits, and opportunities for further development.
Matching Summary
The Customer Service Agent is the central point of contact for patients and healthcare providers, ensuring high satisfaction by providing good and efficient service around our medical devices.
Skills & Requirements
Must-have
excellent Dutch language skills
handling technical malfunctions
patient administration
medical device support
communication with patients and healthcare professionals