Customer Service Representative

Dog Dayz of California

San Diego, CA, United States
Base: $20.00 - $21.00ph; bonus/equity: tips; benef...
Answering phones and multi-tasking
Welcoming pet parents and vips
Handling cash and card transactions
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/outs, handling transactions, and maintaining a clean lobby.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $20.00 - $21.00/hour plus tips.

Matching Summary

We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.

Salary

Base: $20.00 - $21.00/hour; Bonus/Equity: tips; Benefits: part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Answering phones and multi-tasking
  • Welcoming pet parents and VIPs
  • Handling cash and card transactions
  • Maintaining lobby cleanliness
  • Responding to complaints professionally
  • Escorting pet guests to enclosures

Nice-to-have

  • Concierge and chaos coordinator
  • Fluent in human and hound
  • Juggling phones and muddy paws
  • Community living to elevate pet families
  • Charm of a customer service pro

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter