Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $43,923; bonus/equity: not specified; benefi...
Not specified
Monitor critical data center infrastructure
Ensure uninterrupted operations
Identify and escalate faults
The University of Arkansas is seeking a Data Center Facility Operator to monitor critical infrastructure and ensure uninterrupted operations within its data center. The role requires experience in a secure environment, effective communication skills, and the ability to manage incidents and trouble tickets

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will identify and escalate faults or incidents to appropriate service personnel as necessary and act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs.

Matching Summary

Match Score: 75

The University of Arkansas is seeking a Data Center Facility Operator to monitor critical infrastructure and ensure uninterrupted operations within its data center. The role requires experience in a secure environment, effective communication skills, and the ability to manage incidents and trouble tickets.

Salary

Base: $43,923; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Monitor critical data center infrastructure
  • Ensure uninterrupted operations
  • Identify and escalate faults
  • Act as central dispatcher
  • Manage incoming trouble tickets
  • Monitor data center security cameras

Nice-to-have

  • Maintain collegial working relationships
  • Advance state and build better world
  • Foster welcoming climate
  • Nurture creativity and discovery

Key Requirements

  • High school diploma or equivalent
  • At least one year of specialized experience
  • Experience in a secure environment
  • Associate's degree in computer science or related field (preferred)
  • Technical training in computer science or related field (preferred)

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter