Front Office Ambassador

Pyramid Global Hospitality

Florida, USA
Base: $0 - $0; bonus/equity: not specified; benefi...
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Excellent customer service skills
Guest registration and billing
Answering calls and booking reservations
** Pyramid Global Hospitality is seeking a Front Office Ambassador for their Sunseeker Resort in Florida, dedicated to providing exceptional customer service in a dynamic hospitality environment. The role involves welcoming guests, managing reservations, and ensuring a positive experience while adhering to the company's standards of excellence. **

Job Summary

  • The Front Office Ambassador is responsible for providing excellent customer service and creating a safe and friendly environment for team members and guests.
  • Responsibilities include welcoming guests, assigning rooms, registering guests, determining credit, rendering bills, receiving payments, answering calls, booking reservations, and providing excellent guest service.
  • Pyramid Global Hospitality offers a supportive and inclusive work environment with comprehensive benefits, ongoing training, and development opportunities.

Matching Summary

Match Score: 75

** Pyramid Global Hospitality is seeking a Front Office Ambassador for their Sunseeker Resort in Florida, dedicated to providing exceptional customer service in a dynamic hospitality environment. The role involves welcoming guests, managing reservations, and ensuring a positive experience while adhering to the company's standards of excellence. **

Salary

Base: $0 - $0; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Guest registration and billing
  • Answering calls and booking reservations
  • Promoting goods and services
  • Handling guest complaints

Nice-to-have

  • Professional appearance and demeanor
  • Ability to work varied shifts
  • Bilingual capabilities
  • Forbes Star, AAA, Four Diamond experience

Key Requirements

  • Minimum 1 year of guest service experience
  • Experience with resort booking systems
  • Experience with phone operating switchboards
  • Experience with billing processing
  • High School Diploma, GED, or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter