Customer Service Specialist

DICK'S Sporting Goods

Maple Grove, MN, US
Base: $12.50 - $19.50 ph; bonus/equity: not specif...
Not specified
Excellent customer experience delivery
Front-end operations execution
Cash register coverage capability
DICK'S Sporting Goods is seeking a Customer Service Specialist in Maple Grove, MN, to provide exceptional customer experiences by assisting shoppers with product knowledge and supporting front-end operations. The role emphasizes teamwork, accountability, and fostering an inclusive environment while upholding company standards

Job Summary

  • The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment through proactive engagement and in-depth product knowledge.
  • This role serves as the primary customer service provider at the front end while supporting cashiers with complex transactions and assisting management with department scheduling and workflow direction.
  • DICK'S Sporting Goods offers a generous suite of benefits including state paid leave requirements and competitive pay ranging from $12.50 to $19.50 per hour.

Matching Summary

Match Score: 85

DICK'S Sporting Goods is seeking a Customer Service Specialist in Maple Grove, MN, to provide exceptional customer experiences by assisting shoppers with product knowledge and supporting front-end operations. The role emphasizes teamwork, accountability, and fostering an inclusive environment while upholding company standards.

Salary

Base: $12.50 - $19.50 per hour; Bonus/Equity: Not specified; Benefits: Generous suite including state paid leave

Skills & Requirements

Must-have

  • Excellent customer experience delivery
  • Front-end operations execution
  • Cash register coverage capability
  • Ability to lift 15-35 lbs items
  • Standing for up to 4 hours

Nice-to-have

  • Prior retail sales experience preferred
  • Inclusive and diverse workforce mindset
  • Product knowledge eagerness
  • Team collaboration skills
  • Decision-making abilities

Key Requirements

  • Prior retail sales or cashier experience preferred
  • Physical ability to stand and lift 15-35 lbs
  • Ability to perform repetitive motions for short periods

Work Rights

Not specified

Tailored Resume

Cover Letter