Remote Dealer Strategy Analyst - Onstar

General Motors

Warren, United States
Hybrid
Ai crm journey optimization
Dealer sales enablement
Cross-functional collaboration
Lead the strategy, deployment, and ongoing optimization of communications and training for remote dealer contacts

Job Summary

  • Lead the strategy, deployment, and ongoing optimization of communications and training for remote dealer contacts.
  • Translate business and dealer needs into actionable AI CRM journeys, training, and communication tactics.
  • Serve as the primary point of contact for Remote Dealer cross-channel communications strategy, partnering closely with Sales, Marketing, Dealer Operations, and Legal/Privacy.

Matching Summary

Lead the strategy, deployment, and ongoing optimization of communications and training for remote dealer contacts.

Skills & Requirements

Must-have

  • AI CRM journey optimization
  • dealer sales enablement
  • cross-functional collaboration
  • performance measurement and analytics
  • remote dealer communications strategy

Nice-to-have

  • OnStar or automotive subscription sales background
  • familiarity with dealer performance metrics
  • comfort presenting to leadership

Key Requirements

  • 2+ years CRM, marketing automation, or customer lifecycle management
  • Bachelor's degree or equivalent work experience
  • experience in dealer sales or automotive retail operations
  • experience in analytics/insights or strategy roles
  • hands-on AI-enabled CRM experience

Work Rights

Not specified

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