Samsung Electronics is seeking a Supervisor for their Back Office Operations in São Paulo, Brazil. The role focuses on operational excellence, compliance, and customer quality management, requiring a strong background in Back Office Operations and experience in managing supplier relationships
Job Summary
This role focuses on ensuring operational excellence and compliance in Back Office Operations, including E&R Agreement/Tracking, NCP, and CEPA, while monitoring KPIs and volumes to maintain accuracy and implement improvement plans.
The position involves implementing new processes, systems, and projects with proper documentation and compliance, as well as reviewing supplier compliance with forecasts.
In customer quality management, the responsibilities include ensuring and improving quality competitiveness, resolving quality incidents, managing quality-related costs, handling customer approvals, and maintaining customer information in the Samsung CRM tool.
Matching Summary
Match Score: 85
Samsung Electronics is seeking a Supervisor for their Back Office Operations in São Paulo, Brazil. The role focuses on operational excellence, compliance, and customer quality management, requiring a strong background in Back Office Operations and experience in managing supplier relationships.