Assistant Cs Manager

KION

Competitive compensation; benefits: not specified;...
3-5 years customer service experience
Automation system familiarity
Ms office suite proficiency
The role involves communicating with customers regarding order status, quotations, changes, and resolving inquiries via email, phone, and chat

Job Summary

  • The role involves communicating with customers regarding order status, quotations, changes, and resolving inquiries via email, phone, and chat.
  • Candidates must possess 3-5 years of experience in customer service, account coordination, and familiarity with automation system technology solutions.
  • The position offers career development, competitive compensation, pay transparency, and global opportunities within the KION/Dematic organization.

Matching Summary

The role involves communicating with customers regarding order status, quotations, changes, and resolving inquiries via email, phone, and chat.

Salary

Competitive Compensation; Benefits: Not specified; Pay Transparency: Yes

Skills & Requirements

Must-have

  • 3-5 years customer service experience
  • Automation system familiarity
  • MS Office suite proficiency
  • Order processing and verification
  • Technical documentation skills

Nice-to-have

  • Ethical behavior and punctuality
  • Virtual meeting tools like Zoom
  • Cross-departmental communication
  • Willingness to learn new software
  • Global opportunity interest

Key Requirements

  • 3-5 years of customer service experience
  • Experience with automation system technology
  • Proficiency in MS Office and virtual meetings

Work Rights

Not specified

Tailored Resume

Cover Letter