Customer Operations Manager

Integer

Not specified (likely onsite or hybrid based on the role's leadership aspect)
7+ years medical device experience
Bachelor's degree in business
Fda regulations compliance
Integer is seeking a Customer Operations Manager to lead customer advocacy and enhance the overall customer experience by collaborating with various operational teams. The ideal candidate should have at least seven years of experience in the medical device industry, along with strong leadership and communication skills

Job Summary

  • The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer.
  • This role acts as the site-based customer champion responsible for developing the unconstrained unit forecast for the S&OP process and supporting Factory Direct customers.
  • The manager must adhere to all safety, environmental, security, and quality requirements including FDA regulations and ISO certification standards.

Matching Summary

Match Score: 85

Integer is seeking a Customer Operations Manager to lead customer advocacy and enhance the overall customer experience by collaborating with various operational teams. The ideal candidate should have at least seven years of experience in the medical device industry, along with strong leadership and communication skills.

Skills & Requirements

Must-have

  • 7+ years medical device experience
  • Bachelor's degree in business
  • FDA regulations compliance
  • ISO certification adherence
  • S&OP forecasting process
  • Factory direct customer support

Nice-to-have

  • Strong leadership and collaboration skills
  • Process improvement mindset
  • Exceptional communication abilities
  • Cross-facility partnership experience

Key Requirements

  • Minimum 7 years experience in medical device field
  • Bachelor's degree in business or related field
  • Knowledge of FDA regulations and QMS
  • Experience with ISO certification audits

Work Rights

Not specified

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