The IT Operations and Observability Engineer is responsible for monitoring, maintaining, and supporting the availability of enterprise IT systems in a NOC-style environment
Job Summary
The IT Operations and Observability Engineer is responsible for monitoring, maintaining, and supporting the availability of enterprise IT systems in a NOC-style environment.
This role requires strong troubleshooting skills to triage incidents, manage tickets, and escalate issues while ensuring stable system operations.
Candidates must have at least 4 years of experience in IT operations with hands-on exposure to enterprise monitoring platforms like SCOM, Splunk, and SolarWinds.
Matching Summary
The IT Operations and Observability Engineer is responsible for monitoring, maintaining, and supporting the availability of enterprise IT systems in a NOC-style environment.
Skills & Requirements
Must-have
4 years IT operations experience
SCOM Splunk SolarWinds monitoring
Linux Windows environment support
ServiceNow Jira ticket workflows
Incident triage and escalation
Nice-to-have
24/7 shift-based NOC experience
ITIL aligned incident management
Alert tuning and dashboard optimization
Azure Monitor AWS CloudWatch knowledge
Strong analytical skills with Excel
Key Requirements
Bachelor's degree or equivalent experience
Minimum 4 years in IT operations or NOC roles
Hands-on experience with cloud-native monitoring solutions