Fairmont Gold Supervisor - Luxury Front Desk - Inspire Position (full Time 18 Month Contract)

Sofitel Brisbane Central

Edmonton, Alberta, Canada
Base: $42,500 - $63,000 cad gross annually; bonus/...
On-site
Front desk supervisory experience
Micros-opera property manager knowledge
Shift work including weekends
This role involves leading the Fairmont Gold Lounge to deliver unparalleled luxury and personalized curated guest experiences

Job Summary

  • This role involves leading the Fairmont Gold Lounge to deliver unparalleled luxury and personalized curated guest experiences.
  • The position requires managing all front desk duties including accurate charge posting, auditing, and seamless arrival and departure coordination.
  • Employees receive a comprehensive benefits package including mental health support up to $5,000/year and a defined contribution pension plan.

Matching Summary

This role involves leading the Fairmont Gold Lounge to deliver unparalleled luxury and personalized curated guest experiences.

Salary

Base: $42,500 - $63,000 CAD Gross Annually; Bonus/Equity: Not specified; Benefits: Comprehensive medical, vision, dental, pension matching up to 5%, employee travel discounts

Skills & Requirements

Must-have

  • Front Desk supervisory experience
  • Micros-Opera Property Manager knowledge
  • Shift work including weekends
  • ProServe certification for alcohol service
  • Guest recovery and service excellence

Nice-to-have

  • Royal Service experience
  • Recent hospitality program graduate
  • Innovative problem-solving skills
  • Team empowerment abilities
  • Local area attraction knowledge

Key Requirements

  • Minimum 1 year Front Desk supervisory experience
  • Legal eligibility to work in Canada
  • ProServe certification required
  • Must be 18 years of age or older
  • Excellent written and verbal communication skills

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter