Team Lead, National Service Centre

Colliers Macaulay Nicolls Inc

Vancouver, BC, Canada
Base: $57,347 to $65,000; bonus/equity: not specif...
Onsite
2 years customer service experience
1 year supervisory experience
Coordinate tenant service requests
The primary purpose is to oversee day-to-day operations and administration of the Colliers National Service Centre as a Team Lead

Job Summary

  • The primary purpose is to oversee day-to-day operations and administration of the Colliers National Service Centre as a Team Lead.
  • Candidates must have a minimum of 2 years in customer service or call centre roles including at least 1 year of supervisory experience.
  • Colliers offers competitive compensation, comprehensive benefits, and opportunities for career growth within a global network of professionals.

Matching Summary

The primary purpose is to oversee day-to-day operations and administration of the Colliers National Service Centre as a Team Lead.

Salary

Base: $57,347 to $65,000; Bonus/Equity: Not specified; Benefits: Comprehensive and flexible package

Skills & Requirements

Must-have

  • 2 years customer service experience
  • 1 year supervisory experience
  • Coordinate tenant service requests
  • Manage call centre dashboards
  • Supervise Service Centre Coordinators

Nice-to-have

  • Basic knowledge of real estate
  • Strong project management skills
  • Experience with SmartSheet software
  • Proactive and results-driven attitude
  • Ability to work under pressure

Key Requirements

  • Post-secondary degree preferred
  • Must be authorized to work in Canada
  • No visa sponsorship available
  • Advanced Microsoft Office skills required

Work Rights

Must be currently authorized to work in Canada on a full-time basis

Tailored Resume

Cover Letter