Claim Operations Specialist

Travelers

Diamond Bar, CA, United States
$45,400.00 - $74,900.00; not specified; health ins...
On-site
Customer service representative
Claim status and payment questions
Documenting claim files
Travelers is seeking a Claim Operations Specialist to join their team in Diamond Bar, CA. This role involves assisting customers in the claims process, managing financial transactions, and maintaining accurate records while fostering collaborative relationships within the company

Job Summary

  • Under moderate supervision, this position is responsible for partnering with claim professionals to assist customers, including building customer relationships, completing financial transactions, and updating business information.
  • Responsibilities include addressing customer questions, documenting claim files, processing payments and expenses, managing data, and assisting with financial controls.
  • Benefits include health insurance, 401(k) match, pension plan, paid time off, and a wellness program.

Matching Summary

Match Score: 75

Travelers is seeking a Claim Operations Specialist to join their team in Diamond Bar, CA. This role involves assisting customers in the claims process, managing financial transactions, and maintaining accurate records while fostering collaborative relationships within the company.

Salary

$45,400.00 - $74,900.00; Not specified; Health Insurance, 401(k) match, Pension Plan, Paid Time Off, Wellness Program

Skills & Requirements

Must-have

  • customer service representative
  • claim status and payment questions
  • documenting claim files
  • processing claim payments
  • maintaining accurate records
  • using computer technology

Nice-to-have

  • ownership and responsibility
  • analytical thinking ability
  • resilience in change
  • sound judgment and decision making
  • building productive relationships

Key Requirements

  • High School Diploma or GED
  • 1 year of service-related work experience OR Bachelor’s Degree
  • Experience utilizing computer technology

Work Rights

Not specified

Tailored Resume

Cover Letter