Phi - Senior Analyst - Group Operations

Prudential Assurance UK

Mumbai, India
5 years total experience in health insurance or financial services
3 years minimum experience specifically in health insurance
End-to-end knowledge of health insurance products and operations
The role involves managing health and wellness business requirements while collaborating with functional representatives to implement greenfield health insurance deployments

Job Summary

  • The role involves managing health and wellness business requirements while collaborating with functional representatives to implement greenfield health insurance deployments.
  • Candidates must possess deep expertise in designing wireframes, UX flows, and customer journey maps to create differentiated, bespoke customer experiences.
  • This position requires leading brainstorming sessions with stakeholders to validate business requirements and ensure alignment with regulatory standards and industry compliance.

Matching Summary

The role involves managing health and wellness business requirements while collaborating with functional representatives to implement greenfield health insurance deployments.

Skills & Requirements

Must-have

  • 5 years total experience in health insurance or financial services
  • 3 years minimum experience specifically in health insurance
  • End-to-end knowledge of health insurance products and operations
  • Expertise in designing wireframes, UX flows, and customer journey maps
  • Proficiency with Confluence, JIRA, BI tools, and SDLC tracking

Nice-to-have

  • Passion for consumer behavior and culture
  • Ability to collaborate across Technology, Product, and Marketing teams
  • Experience building best-in-class processes from scratch
  • Strong interpersonal skills for cross-disciplinary communication
  • Proven track record of iterative delivery and continuous improvement

Key Requirements

  • 5 years total experience
  • 3 years health insurance experience
  • End-to-end implementation experience
  • Knowledge of insurance core systems

Work Rights

Not specified

Tailored Resume

Cover Letter