Patient Support Representative - Family Medicine, Santa Monica
UCLA Health
Santa Monica, CA, United States
Base: $30.36 - $43.49 hourly; bonus/equity: not sp...
On-site
Strong background in authorizations
Referral coordination experience
Direct collaboration with providers
The role provides vital administrative support to patients and physicians by guiding them through the complex health system
Job Summary
The role provides vital administrative support to patients and physicians by guiding them through the complex health system.
Key responsibilities include obtaining prior authorizations, processing referrals, managing appointment schedules, and reviewing provider schedules.
Candidates must demonstrate the ability to establish productive working relationships with faculty, staff, administration, and diverse patient populations.
Matching Summary
Match Score: 75
The role provides vital administrative support to patients and physicians by guiding them through the complex health system.
Salary
Base: $30.36 - $43.49 Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Strong background in authorizations
Referral coordination experience
Direct collaboration with providers
Fast-paced medical setting experience
Prioritization of competing demands
Nice-to-have
Friendly and experienced team member
Diplomatic interaction with patients
Sympathetic communication skills
Creative integration of demands
Cultural sensitivity awareness
Key Requirements
Background in authorizations and referral coordination
Experience in fast-paced medical settings
Ability to navigate complex clinical environments
Disclosure of final administrative or judicial decisions regarding misconduct within last seven years
Subject to personnel file review for current/former UC employees